Dinkigames is an international entertainment company specialised in the mobile environment. We create and publish free mobile games and applications that aim to entertain, inform and connect people by leveraging global creative power.
The purpose of this policy is to provide you with all the important information and explanations about how and why some of your data may be collected and processed by Dinkigames when you use one of our applications or browse on our website. This privacy policy governs and details the main principles that Dinkigames applies to the data we collect and process to:
- Develop and publish mobile apps ("Dinkigames Apps and Games")
- Serve advertising that are tailored to the interests of users and run our corporate website
This policy also aims to remind you about your rights and to provide you with all the elements you need to exercise them.
Should you have any questions related to this policy or our practices around privacy and data protection in general, please don't hesitate to contact Dinkigames as indicated in the contact section of this policy.
Dinkigames Apps and Games
Why does Dinkigames collect data from its apps and games?
When you install and use Dinkigames mobile applications, we can collect and process some of your data for different legitimate purposes.
You will find below explanations regarding the reasons why Dinkigames may collect data and the legal bases Dinkigames relies on in each case.
Dinkigames collects data:
-
To provide you with the services you asked for (e.g., knowing that
you completed the first level to allow access to the second one)
Legal basis - such data processing is strictly necessary for the service(s) asked. -
To run analytics and understand how users interact with our product
and services in order to continuously improve it (e.g. identifying
that a feature is annoying for users or that a level is too
difficult for most gamers)
Legal basis - Express consent. Dinkigames only processes or shares personal data collected through Dinkigames apps for analytics purposes once you express your consent through the pop-up notice included in our apps. -
To serve advertising tailored to the preference and interests of
our users and allow Dinkigames to continue to provide free services
and products
Legal basis - Express consent. Dinkigames only processes or shares personal data collected through Dinkigames apps for personalised advertising purposes once you express your consent through the pop-up notice included in one of our apps.
What data does Dinkigames collect from its apps and games?
For all the purposes listed above the data that Dinkigames collect is limited to:
- Your IP address
- Your Mobile Advertising ID (Apple IDFA or Google AAID - which are technical identifiers developed by mobile operating systems for advertising purposes which remain under your control and can be reset or erased at any time in through your device settings)
- Technical information about the device you use and your connection (user agent, type of connection, timestamp)
- Data pertaining to your activities on our applications and notably the way in which you interact with our applications (for instance, how and when you use our applications) and with the advertising served in our applications (for instance, number of ads served, potential clicks)
- If you sign in with Apple, Google or Facebook: the account identifier the provider gives us, your first name and, from Google or Facebook, your profile photo, as described in Signing in with Apple, Google or Facebook
- If you chat in a game, or report a player: the messages and reports described in Chat and Reports
- If you buy something in a game: the purchase records described in In-App Purchases
- If you are on a leaderboard: your place and score, as described in Leaderboards
With whom may your data be shared & why?
Dinkigames shares personal data only with the service providers and partners listed below, who process it on our behalf or under their own terms, and with authorities where the law requires it. Data used for personalised advertising and analytics is shared only once you have consented.
When you consent to the collection of data for advertising and analytics purpose, we may share the data listed above with the following categories of recipients:
- Ad Partners: that allow us to monetize the ad inventory of our apps and provide users with free products and services. Those partners usually collect data via their own tools (Software Development Kits or "SDK"). You will find a list of our partners implementing advertising SDKs through our applications and the privacy policies of their services that describe their practices and allow you to exercise your rights directly toward them hereafter: Google (AdMob) and, for measuring which ads brought an install, Meta (only in regions where this is permitted without further consent).
- Analytic companies: that provide us with tools and technologies that allow us to better understand how users interact with our services and will help us improve it. Those partners also usually collect data via their own SDKs. You will find a list of our partners implementing analytical SDKs through our applications hereafter: Google (Firebase Analytics).
- Service providers: that run parts of our services on our behalf and process data only on our instructions. Account and game data are stored on servers run by Amazon Web Services (AWS). Crash reports are processed by Google (Firebase Crashlytics) from the first launch, because they are what keeps the app working; they are not linked to your account. Notifications are delivered through Google (Firebase Cloud Messaging). In-app purchases are processed by Apple (App Store) and Google (Google Play), and our server checks each one with them.
- Other players: in our multiplayer games, the players at your table see the name you play under and your avatar, which may be your profile photo if you signed in with Google or Facebook (see Signing in with Apple, Google or Facebook). The players you have played, your friends and the players you send a friend request or challenge to see them too, and whether you are online to your friends. If you are on a leaderboard, every signed-in player can see them there with your place and score (see Leaderboards).
- Authorities: only to the extent we are obliged to by applicable laws and regulations, as described in Requests from Public Authorities.
Signing in with Apple, Google or Facebook
Some of our games, such as Carrom City, let you play as a guest or sign in with Apple, Google or Facebook. When you sign in, the provider gives the app a token, which our server verifies with that provider. We keep the account identifier the provider gives us (for example, your Facebook user ID) so that you can sign in to the same account again.
The first time you sign in, we also use your first name and profile
photo from the provider to set up your game profile, so you do not have
to choose a name and an avatar. Apple shares your first name only if you
choose to share it, and never a photo. We keep a small copy of your
profile photo on our servers, without any of the information stored in
the original file, where no other user can read it directly. Other
players see your first name and, while you use it as your avatar,
your photo, as described in Other players above. You can
change your name or choose another
avatar at any time in your profile.
Legal basis - this processing is strictly
necessary for the service you asked for: an account and a profile to
play under.
We do not keep your email address or your full name from the provider, and we do not import your friends list. For Sign in with Apple, we also keep a token issued by Apple, stored where no other user can read it, so that we can revoke your Apple sign-in when you delete your account.
Chat and Reports
In games with chat, such as Carrom City, the messages you send are
passed to the other player in your match. Our servers hide offensive
words before they are shown. Messages are held only while the match
is being played, so that a player who reconnects can read what they
missed, and are not stored after it ends, except in a report. We
also keep a record that you agreed to the chat rules, and when.
Legal basis - this processing is strictly
necessary for the service you asked for: chatting with the other
player.
If a player reports another, we keep the report: that match's
messages, including any words that were hidden, the names and
account identifiers of both players, the match, the reason chosen
and the time. Our team uses it to review the report and any appeal,
and to act under our Terms of Service.
The reported player is not told who reported them. Reports are kept
for up to 12 months and then deleted, including after either account
is deleted, so that a report can still be reviewed.
Legal basis - our legitimate interest in
keeping players safe and enforcing our terms, and the rules of the
app stores we publish on.
In-App Purchases
Some of our games, such as Carrom City, sell items for real money
through the App Store or Google Play. Apple or Google takes the
payment; we never receive your payment card or bank details. The
store gives the app a receipt, which our server checks with Apple
or Google before the item is added to your account. We keep a
record of each purchase: the store, the product, the store's
transaction identifier, the account it belongs to and when, so
that one purchase unlocks one account and can be restored to you
later. On Apple devices the app also sends an identifier that
Apple provides for the device, which lets our server confirm that
a restored purchase was made on that device.
Legal basis - this processing is strictly
necessary for the service you asked for: the item you bought.
We keep the purchase record after your account is deleted, so that
you can restore the purchase to a new account and so that it cannot
be used to unlock someone else's.
Legal basis - our legitimate interest in
honouring purchases and preventing fraud.
Leaderboards
Some of our games, such as Carrom City, rank players on a
leaderboard. Carrom City's weekly leaderboard counts the coins you
win each week, from Monday at midnight UTC. Only accounts signed in
with Apple, Google or Facebook are placed on it, never a guest. Every
signed-in player can see the players at the top, with their name,
avatar or profile photo, level and score, and their own place. The
leaderboard is emptied each week; we keep which accounts finished in
the top ten so that their prizes are paid in the right order, and a
record of each prize claimed.
Legal basis - this processing is strictly
necessary for the service you asked for: playing for a place on the
leaderboard and its prizes.
Requests from Public Authorities
We disclose personal data to a public authority only when we are legally required to. In handling any such request:
- Legal review: every request is reviewed for its legal validity before anything is disclosed.
- Challenge: a request that appears unlawful, overbroad or without a proper legal basis is challenged or refused.
- Data minimisation: where disclosure is required, we provide only the minimum data necessary to comply.
- Records: we keep a record of every request, including the date, the requesting authority, the legal basis, our response and the reasoning behind it.
Dinkigames Website
Analytics and cookies on dinkigames.com
When you first visit dinkigames.com we ask whether you accept analytics cookies. Until you press Accept, no analytics scripts are loaded and no analytics cookies are set. If you press Reject, the website works exactly the same.
If you accept, we use:
-
Google Analytics (Google) - to count visits and see
which pages are viewed, how visitors arrive and roughly where they
are (country or city derived from the IP address). Cookies:
_gaand_ga_*, which expire after up to 2 years. Privacy policy: Google. -
Microsoft Clarity (Microsoft) - to understand how
pages are used through clicks, scrolling, heatmaps and session
recordings. Cookies:
_clck(1 year) and_clsk(1 day); Microsoft may also set its own cookies such asCLIDandMUID. Privacy policy: Microsoft.
Legal basis - Express consent. We do not use these tools for advertising on the website.
We remember your choice in your browser's local storage
(dk-consent) for 13 months, after which we ask again. You
can change or withdraw your choice at any time through
Cookie Settings in the footer of every page. If you
withdraw, we delete the analytics cookies set on dinkigames.com and stop
loading these tools.
Children Data
Dinkigames never knowingly or willingly collected any personal data concerning children under 13 years of age. Carrom City is rated for adults (18+) on the App Store and Google Play.
Account Deletion
We offer the following options for account deletion:
Requesting Account Deletion
Users can request the deletion of their account and associated data by following these steps:
- In-App Request: Navigate to the account settings section within the app, select the "Advance" tab, select the "Delete Account" option, and follow the on-screen instructions. In Carrom City, open Settings and choose Delete account.
- Email Request: Send an email to support@dinkigames.com with the subject line "Account Deletion Request." Please include your user ID (which can be found in the profile section within the app) and any relevant account information to help us process your request promptly.
Processing Account Deletion Requests
Upon receiving an account deletion request, we will:
- Verification: Verify the identity of the requester to ensure the security of the account.
- Data Deletion: Delete the user's account and associated data from our servers within 30 days of the verification process. This includes personal information, user-generated content, and any data stored within the app, including the name and profile photo from a sign-in provider. If you signed in with Apple, we also revoke your Sign in with Apple authorisation. We keep only what this policy says outlives an account: reports (see Chat and Reports), purchase records (see In-App Purchases) and the account identifiers of a leaderboard's past top ten (see Leaderboards).
Post-Deletion
After an account is deleted:
Changes
We may update our Privacy Policy from time to time. Make sure to check it periodically to see if any updates are made. This Privacy Policy was last updated on October 26, 2026.
Contact
If you have questions about data protection, or if you have any requests for resolving issues with your personal data, we encourage you to primarily contact us through the game so we can reply to you more quickly.
Email: info@dinkigames.com